Frequently Asked Questions

Broadband Internet: General term for high-speed internet delivered via DSL, cable, or satellite. Speeds and reliability depend on the connection type and network congestion.

Fiber-Optic Internet: Uses light signals through glass fibers, providing significantly faster and more reliable internet compared to traditional broadband. Benefits of Fiber-Optic Internet for Consumers

• Blazing Speeds: Symmetrical upload/download speeds (often 1 Gbps or higher), perfect for streaming, gaming, and video conferencing without lag.

• Unmatched Reliability: Resistant to weather, electrical interference, and distance-related issues, offering consistent performance.

• Superior Bandwidth: Handles multiple devices simultaneously, ideal for homes with heavy internet usage.

• Future-Proof: Designed for growing data demands, supporting 4K/8K streaming, smart homes, and emerging technologies.

We tailor our fiber optic installation to fit your needs and property setup, ensuring a seamless connection no matter your location.

Installation can be done in a variety of ways, the tech who installs the fiber will follow their professional guidelines and training to ensure the most practical installation.

Here are the installation types:

1. Buried Lines
For the ultimate in durability and protection, we bury fiber optic lines underground. Using advanced trenching or directional boring techniques, we keep your landscaping intact while providing a connection that’s shielded from weather and physical damage. Perfect for long-term reliability.

2. Non-Invasive Installation
Our non-invasive methods, like micro-trenching or directional drilling, deliver high-speed internet with minimal disruption. These techniques are ideal for urban settings or properties with established landscaping, blending efficiency with care.

3. Over-the-Air (Aerial Drops)
Quick, efficient, and cost-effective, aerial drops connect your home via fiber lines installed on existing utility poles. This solution is perfect for rural or suburban properties, offering rapid installation without sacrificing performance .No matter the method, we ensure a fast, reliable, and tailored connection for your property. Let us handle the details while you enjoy blazing-fast fiber speeds!

For more details on how exactly we'd work with your property, call 844-62-FIBER

Depending on the provider you have access to, they could be a small set up fee associated which can usually be avoided with good credit. The benefits of fiber far outweigh any $20 deposit.

If you are lucky to have access to our best providers & areas - there is no cost outside of your monthly payment!

The only time you would see a cost is if you’re carrying over an existing device with an unpaid balance. In the case of a wireless device (cellphone) you would be responsible to pay the device balance before entering into a new plan!

The best way to know for sure is to call us to check what you have access to. 844-62-FIBER

Depending on the fiber provider in your area, there could be no cost, self installation, or a small set up fee. To know for sure, please reach out at 844-623-4237.

Most partners are within 1-3 days from scheduling date!

If there’s no fiber unfortunately we wouldn’t be able to get you on the schedule, but we can keep you updated when a partner becomes available in your area - we do have other options for non-fiber partners available as well!

We are authorized dealers with every partner we work with, which means on top of internal offers brought forward by our partners, we get special discount promotions and the ability to choose between more than 1 - meaning we can make sure your getting an offer that is the best in the market, instead of with one provider!

We do! although we have options within partners that allow bundling of mobility, security, and internet - we also have standalone unbundled services for each respective category!

We have connections for: Fiberoptic internet, Satellite internet, Wireless (mobility), Home security and automation & Solar energy!